Privacy Policy

This Privacy Policy describes how COMRAN LLC (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit our website and use our services in the United States and Canada.

1) Information We Collect

When you submit a message through our contact form, we may collect:

• First Name and Last Name
• Email Address
• Phone Number (required)
• Message Content
• Honeypot field value (for automated spam detection)
• IP Address and related technical details (e.g., browser/OS, device, timestamps) for security, spam prevention, and fraud detection

2) How We Use Your Information

• To respond to inquiries and provide cleaning services
• To improve our website, services, and customer support
• To protect the website and our users from spam, abuse, and fraudulent activity
• To maintain security logs and troubleshoot technical issues
• To comply with applicable legal obligations

3) Cookies and Analytics

We use cookies and similar technologies to operate and improve our website. We may use third‑party analytics services (for example, Google Analytics and comparable tools) that set cookies to help us understand traffic and usage patterns.

By using our website, you consent to the placement of cookies unless you disable them in your browser settings. You can control or delete cookies via your browser. Disabling cookies may affect website functionality.

4) Legal Bases & Compliance

In Canada, we handle personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA). In the U.S., we follow widely accepted privacy principles and applicable state/federal laws. Our primary legal bases include legitimate interests (e.g., site security, spam prevention, and service operation) and fulfilling your requests for service.

5) Sharing Your Information

• With trusted service providers who help operate the website and deliver services (bound by confidentiality obligations)
• When required by law, legal process, or governmental request
• To protect our rights, property, safety, and that of our users

6) Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7) Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information. To submit a request, please contact us using the details below.

8) Security

We implement reasonable safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure.

9) International Visitors

Our website may be accessed globally. By using the site and submitting information, you acknowledge that your data may be processed and stored in the United States and/or Canada, where privacy laws may differ from those in your jurisdiction.

10) Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

11) Contact Us

If you have questions or requests regarding this Privacy Policy or our data practices, please contact us:

Note: For enhanced privacy, we may store IP addresses for security logging. We do not sell personal information.